Are you passionate about e-commerce, digital marketing, and creating exceptional online shopping experiences? Do you thrive in a dynamic and creative environment? If so, we're looking for an E-commerce Executive to join our growing team in Dubai, UAE.
Responsibilities
As our E-commerce Executive, you will play a pivotal role in managing and optimizing our online presence, digital marketing efforts, customer service, and social media channels. Your responsibilities will include:
1. Marketplace Product Listings and Optimizations:
- Create and manage product listings on various e-commerce platforms and marketplaces.
- Optimize product listings for visibility and conversions, including keyword research and product descriptions.
2. Digital Marketing:
- Develop and execute digital marketing campaigns across platforms such as Google Ads, Facebook Ads, and email marketing.
- Analyze campaign performance and make data-driven recommendations for improvement.
3. Customer Service:
- Provide exceptional customer service by promptly responding to inquiries, resolving issues, and ensuring a positive shopping experience for our customers.
- Manage customer feedback and reviews to maintain our reputation for quality and service.
4. Social Media Management:
- Curate and create engaging content for our social media channels to increase brand awareness and engagement.
- Monitor and analyze social media performance, adjusting strategies as needed.
Skills and Experience
To excel in this role, you should have:
- A bachelor's degree in marketing, business, or a related field (preferred).
- Proven experience in e-commerce management, marketplaces such as Amazon and Noon, digital marketing, customer service, and social media management.
- Proficiency in e-commerce platforms (e.g., Shopify, WooCommerce) and digital marketing tools (e.g., Google Ads, Facebook Ads).
- Strong analytical skills and the ability to interpret data to drive decision-making.
- Excellent communication and interpersonal skills.
- Currently residing in Dubai and able to work in Dubai Motor city.
