Job Duties and Responsibilities:
· Application portfolio and associated projects management.
· Oversight and management to the IT Application team to deliver IT services.
· Testing scripts/sessions management.
· User Acceptance Testing
· Monitoring and improvement in business process.
· Change management.
· System Documentations
· Training management
· SLA of key business applications and systems
· API and integrations process
· Agile Methodologies and Software Development Lifecycles
· system design, development, implementation, and user support principles
· BRD, SRS Documentation
· Project management principles
· application maintenance outsourcing & software contract agreements.
· Overseeing upgrades for application servers, hardware, and software.
Must be knowledgeable on the following applications:· Dynamics 365 ERP system
· Dynamics 365 CRM system
· Dynamics 365 fields service system
· Facility management system
· Point of sale system
· Cloud & On-premises Application
· Database management
· Web Application development
· UX Designer, UI Designer
· Microsoft Azure
· SSRS Reports
· Crystal Reports
· Power BI
· MS SQL Server
· VB.Net / ASP.Net
Job Type: Full-time
Ability to commute/relocate: