Job Description
Full job description
EXPERIENCED APPLICANT PREFFERED WITH HINDI LANGUAGE FLUENCY AND IMMIGRATION CASE PROCESSING & RETAINMENT SKILLS
Voyage Immigration Consultancy is a game-changer in the immigration industry with world-class services and vast years of experience in the field.
We are looking for experienced documentation and processing officer to join our esteemed firm.
* MINIMUM TWO YEARS EXPERIENCE IN PROCESSING AND CLIENT HANDLING *
Skills & Responsibilities
- The Visa Documentation Officer must be able to help the client for all documentation required throughout the process for various country applications.
- You must take full responsibility for all processing, remaining up to date with any changes to legislation or employer concerns and requirements.
- Knowledge about PR Invitation, Work Permit, and submission procedures.
- Visa Documentation Officer must be able to offer information pertaining to immigration rules, help clients to obtain visa approvals, conduct surveillance of submitted documents, and handle other related concerns.
- Prepare and file all the supporting documents required for application processing.
- Must ensure that all of the information provided by the client is accurate and correct while preparing and verifying all legal documents.
- Be responsible for all aspects and stages of each case, ensuring positive outcomes are achieved while delivering an exceptional level of client service.
- Excellent problem-solving and customer service skills.
- Should be smart enough to work with customers without further escalations to higher management.
- Excellent spoken English & Hindi is a must. Confident/ energetic and result-oriented personal.
- Thorough knowledge of all Immigration Visa Processing for Europe and other countries.
- Act as point of contact for complaints and handle any issues and provide solution to clients appropriately.
- Responding promptly to customer inquiries without any complaints.
- Acknowledging and resolving customer complaints tactically in productive manner assuring both the client and company standards and requirements.
- Ability to handle and convince all client queries is mandatory under any situations.
Job Type: Full-time
Pay: AED3,500.00 - AED5,500.00 per month
Application Question(s):
- Are you confident enough to work with clients from different nationalities without escalating the issue or concerns to higher authority and provide an appropriate solution as requires?
- Do you have strong experience in client handling and retainment with various clients and scenarrios?
Experience:
- IMMIGRATION PROCESSSING: 1 year (Required)
Language:
