Guest Relations Executives
Job description
*Note that only candidates with UAE Driving license + personal car will be given preference. The company will provide parking access and fuel allowance.
Raine & Horne Dubai is a progressive and successful vacation rental agency handling all facets of short term rentals. Due to continued expansion we are currently seeking a Guest Relations Officer for our Dubai operations. with a sincere passion to succeed and for customer service in general. HOSPITALITY background and valid UAE driving license is essential.
Duties & Responsibilities
· Handling reservation enquiries and bookings
· Guest Check In / Out
· Able to work under pressure and rotating weekend roster
· Excellent guest relation skills and solution focused
· Good communication and interpersonal skills
· Ability to work in a team
· Resolve guests complaints
· General administrative duties
· Excellent verbal and written communication skills and an ability to communicate well at all levels.
· Valid UAE driving license and personal car required
The successful applicant will need take a professional approach to customer service and thrive on going above and beyond to ensure guests have a memorable stay. You come from a guest relations background, ideally within the hotel sector, and your attention to detail and ability to multi-task will see you thrive in this role.
Benefits
· Salary : AED 4,500 - 6,000
· Modern office and systems
· Friendly working environment
· Career development & progression opportunities
