Installation coordinator will work to assist the installation manager in assigning the installation teams to the designated sites throughout the UAE.
Direct contact and communication daily are required with the clients and other departments.
Monitor daily all new orders received.
Liaise with the estimation department to arrange pre installation site inspections.
Follow up from pre-installation inspection and ensure all required actions have been allocated to the correct department.
Communicate with clients to arrange convenient dates for site installations.
Ensure all job orders and necessary paperwork are handed to the operations department and stock departments before installation date.
Liaise and communicate with installation teams to deal with any issues that arise on sites.
Be the point of contact between Floorworld and the client during installation.
Organise the installation calendar for 26 teams in advance.
Ensure the correct amount of resource are available for smooth execution of installation sites.
Organise all the access permits for installation teams in advance of installation dates.
Ensure all snagging and rectification are dealt with in a timely manner and in line with company expectations.
Provide administrative support to the operations departments when needed.
Qualifications and Skills:
Bachelor’s degree in relevant filed with 2+ years of experience.
Ability to work through project issues with customers in a timely manner.
Technically competent and proficient with various software programs
Strong written and oral communication skills in a professional business manner.
Self-motivated and must have initiative to complete tasks with little or no direction.
Strong organizational skills and attention to detail and ability to work in a fast-paced environment.
Proven ability to manage multiple tasks simultaneously; keep accurate records and follow-up as necessary to complete customer's job accurately and on time.
Ability to work under pressure and meet deadlines.
