Experience Required: Minimum 2 years
NAFFCO, a global leader in safety and firefighting solutions, is looking for a skilled and dedicated IT Support Engineer to join our dynamic team. If you're passionate about technology and thrive in a fast-paced environment, we’d love to hear from you!
Key Responsibilities:
Provide technical support for hardware, software, and network issues.
Troubleshoot system errors and maintain user accounts (Active Directory, etc.).
Set up and configure desktops, laptops, printers, and mobile devices.
Support Microsoft Office 365, Windows OS, and remote tools.
Monitor IT systems and escalate complex issues as needed.
Maintain documentation and update tickets in the helpdesk system.
What We’re Looking For:
2+ years of experience in IT support or helpdesk roles.
Proficiency in Windows OS, basic networking, and Office 365.
Knowledge of Active Directory, remote desktop tools, and antivirus software.
Strong communication and problem-solving skills.
Certifications like CompTIA A+, MCP, or ITIL (a plus).
Why Join Us?
Supportive and collaborative team environment.
Exposure to a wide range of technologies.
Growth and training opportunities.
