Job Description

Our client is a leading global luxury Jewelry brand.

Position title: After Sales Service Technician - Jewelry

Region: MEAI

Your Mission:

Perform effective and efficient repairs of all the relevant Jewelry product categories in line with Bulgari Standards whilst respecting the cost, quality and lead time objectives as defined by the Supervisor.

Main Accountabilities:

Perform Jewelry repairs including reconditioning, component replacement and repair, polishing, cleaning, rhodium plating, gem settings, laser and gas soldering, prong manufacturing and repair, ring resizing, stone cutting/shaping and quality check.

Clean the jewelries in ultrasonic cleaner after polishing/rhodium plating.

Develop new repair techniques in order to be more efficient with the repairs.

Define the authenticity and reparability of the product and provide technical evaluation including the definition of the spare parts needed.

Perform in-system evaluation of the repair (e.g. cost estimate, spare parts needed).

Cooperate with the Supervisor in order to define the daily workflow.

Perform self-quality control of the repairs before handing it for the final Quality Control.


  • Gem setting.
  • Jewelry repairs using laser soldering machine.
  • Polishing and rhodium plating.
  • Cleaning the jewelries using Ultrasonic cleaner.
  • Ring resizing (all metals).
  • Manufacturing and repairs of prong settings.
  • Soldering using gas torch and manual technics.
  • Stone cutting and shaping as per the product requirements.


  • Operational Effectiveness
  • Integrity & Trust
  • Excellence Orientation
  • Role Competences

Job Type: Full-time

Pay: AED6,000.00 - AED8,000.00 per month

Application Question(s):

  • How many years of experience do you have in Gem setting and Jewelry repairs using laser soldering? machine.
  • Have you worked with a luxury jewelry brand before?
  • Are you currently in Dubai?
  • What is your expected monthly salary?
  • What is your notice period (in days)?


  • Polishing and rhodium plating: 4 years (Required)
  • Cleaning the jewelries using Ultrasonic cleaner: 4 years (Required)
  • Manufacturing and repairs of prong settings: 4 years (Required)
  • Soldering using gas torch and manual technics: 4 years (Required)
  • Stone cutting and shaping: 4 years (Required)
Job Overview
Job Posted:
20 hours ago
Job Expire In:
3w 2d
Job Type
Full Time
Job Role
3+ Years