As an Attendant member at our kids' playground, you will play a crucial role in ensuring the smooth operation of the park and providing an enjoyable experience for our young guests and their families. Your responsibilities will encompass various tasks to maintain a safe, fun, and welcoming environment.
Key Responsibilities:
1. Guest Registration:
- Greet and welcome guests at the reception area.
- Assist with the registration process, including admission fees and waivers.
- Provide information about park activities, rules, and safety guidelines.
2. Customer Care:
- Address customer inquiries, concerns, and requests promptly and professionally.
- Ensure a high level of customer satisfaction by being attentive and helpful.
- Handle any issues or conflicts with diplomacy and empathy.
3. Park Operation:
- Monitor and enforce park rules and safety protocols to ensure a secure environment.
- Perform routine safety checks on equipment and report any maintenance needs.
- Assist in maintaining cleanliness and organization within the park.
4. Party Organization and Support:
- Coordinate and assist in organizing birthday parties and special events.
- Set up party areas, including decorations, tables, and seating arrangements.
- Ensure that party guests have a memorable and enjoyable experience.
5. First Aid and Safety:
- Be trained in basic first aid procedures and provide assistance when needed.
- Respond promptly to any emergencies, including contacting appropriate authorities if required.
6. Cash Handling:
- Accurately handle cash transactions, including admissions, gift shop purchases, and party payments.
- Maintain cash register records and report any discrepancies.
7. Team Collaboration:
- Work collaboratively with other staff members to ensure the efficient operation of the playground.
- Assist colleagues in their tasks when needed.
8. Cleaning and Maintenance:
- Help maintain a clean and organized play area by regularly picking up toys and sanitizing surfaces.
- Report any maintenance or repair needs to the management.
Qualifications:
- Strong customer service and communication skills.
- Ability to work in a fast-paced and dynamic environment.
- Excellent problem-solving abilities.
- Willingness to undergo first aid and safety training.
- Basic math skills for cash handling.
- Physical stamina for standing, walking, and light lifting.
- Friendly and positive attitude, especially when interacting with children and families.
This role involves engaging with children and their families, ensuring their safety, and contributing to a memorable experience at the kids' playground. If you enjoy working in a vibrant and fun-filled atmosphere and have a passion for customer service, this position is a great fit for you.
