Bachelor’s degree in Engineering or equivalent, from an accredited institution.
Minimum 3 years experience in similar role, preferrably in same or similar industry
Exceptional interpersonal, presentation and communication skills.
Good understanding of reading and interpreting warranties and dealing with rude customers
Job Responsibilities:
Be the infield technical expert and participate in in-field diagnosis of technical issues as they arise
Oversee all repairs and ensure that work is completed on time
Maintain a work schedule and allocate resources accordingly
To take ownership of maintenance quality in all cases and ensure that any maintenance issues are brought to a satisfactory conclusion for the customer and the company
Ensuring that maintenance team are following the key product specific maintenance requirements and procedures
