Job Description
Full job description
Roles & Responsibilities:
* Providing excellent customer service to clients by offering expert travel advice and booking services
* Arranging travel itineraries, including flights, hotels, car rentals, and activities
* Processing travel bookings and issuing tickets
* Advising clients on visa requirements and processing UAE visa applications
* Handling customer complaints and resolving any issues that arise
* Staying up-to-date with travel industry trends and developments
Desired Candidate Profile.
- Required 1-2 Years of Experience in tourism and having handled package tours.
- Excellent knowledge of UAE travel industry regulations, visa processes, and local travel destinations
- Must have B2B, inbound & outbound, holiday package, global visa experience
- Excellent Knowledge in preparing holiday ready & custom packages.
- Strong communication skills in English, both written and verbal.
- Ability to work well under pressure and handle multiple tasks simultaneously.
- Excellent problem-solving and decision-making skills.
- Ability to work independently and as part of a team.
- Flexible concerning work timings to suit the market.
- Passion for the travel and tours industry, with a flair for creating memorable experiences.
- Flexibility to work shifts, including evenings, weekends, and public holidays.
- Proven experience in travel consulting or a related field.
- Strong knowledge of global travel destinations and current travel trends.
- Excellent communication and customer service skills.
Job Type: Full-time
