Job Description

Job Description

  • Read daily events, to acknowledge any VIP’s arrivals.
  • Must know all menu items, their garnishes, contents and preparation methods and be able to relay that information to guests in a polite and concise way if asked
  • Present children's menus when appropriate, and describe specials and alternative cuisine
  • Serve and clear food and beverage items in an unobtrusive and professional manner
  • Utilize the POS system to ring up sales, print checks, close checks and complete cash-out procedures
  • Carry trays, bus and reset tables with linen, china, glass and silver
  • Ascertain guests’ satisfaction and handle any problem which may arise, informing a manager of the problem and how it was resolved
  • Follow cash and credit card procedures according to the guidelines of the accounting department
  • Maintain a clean, neat and orderly restaurant throughout service
  • Polish silver, refill salt, pepper and sugar, creamers, etc
  • Ensure that work station is stocked with appropriate condiments at all times
  • Report any guest comments regarding food and beverage to manager
  • Conscientious handling and maintenance of operating equipment
  • Learn and adhere to safety, sanitation and hygiene policies
  • Maintain good working relationships with colleagues, and all other departments
  • Maintain complete knowledge of all F&B services, outlets and hotel services/features
  • Perform opening/closing side duties as assigned and set all tables according to standards
  • Report to manager any kinds of deviation from set standard and procedures
  • Ensure that all service and storage areas are kept safe and clean
  • Help minimize waste, neglect, breakages and mishandling of supplies and equipment
  • Carry out light cleaning and maintenance of the outlet
  • Assist other Food & Beverage Outlets in their operations during peak hours if needed

Personal Attributes

  • Average reading, writing and oral proficiency in the English language
  • Must be well presented and professionally groomed at all times
  • Able to account and handle cash effectively and efficiently
  • Good communication and customer contact skills; good problem resolution skills
  • Basic F&B product knowledge
  • Team player with strong interpersonal skills and attention to detail

Qualifications

  • Secondary education

Experience

  • Minimum 1-year food and beverage serving experience
  • Previous public contact and/or cashiering experience
Job Overview
Job Posted:
3 days ago
Job Expire In:
2w 6d
Job Type
Full Time
Job Role
Executive
Education
Any
Experience
1 Year