Job Description

fulfillment process.

· Meet customer satisfaction, efficiency metrics, and issue resolution targets, exceeding customer expectations, building customer loyalty and taking advantage of sales opportunities when appropriate.

· Project a professional company image through phone, chat and email interactions.

· Recognize, document and alert supervisors of trends in customer calls.

· Generating and monitoring performance reports to achieve higher customer satisfaction.

· Uphold high customer service standards.

Qualifications:

· Have experience in the same field.

· Great Communication skills

Job Overview
Job Posted:
3 days ago
Job Expire In:
2d 22h
Job Type
Full Time
Job Role
Executive
Education
Any
Experience
2 Years