Job Description

Our Partner is seeking a highly organized and detail-oriented Booking Coordinator to join the photography company. The Booking Coordinator will play a vital role in managing the booking process, coordinating photography sessions, and ensuring a smooth and enjoyable experience for the clients. The ideal candidate will have a passion for photography, excellent communication skills, and the ability to handle multiple tasks in a fast-paced environment.

Responsibilities:

  • Respond promptly and professionally to client inquiries regarding photography services, pricing, availability, and package details.
  • Communicate with clients to understand their specific photography needs and preferences.
  • Provide clear and accurate information about the services, packages, and additional offerings.
  • Coordinate photography sessions and schedule appointments based on client preferences and photographer availability.
  • Maintain an organized system for managing bookings, including calendars, appointment confirmations, and reminders.
  • Ensure that all necessary details, such as location, time, and special requirements, are communicated effectively to both clients and photographers.
  • Collaborate with photographers to ensure their availability and readiness for scheduled sessions.
  • Coordinate the allocation of photography equipment, props, and any other resources required for each session.
  • Manage the logistics and availability of indoor and outdoor photography locations.
  • Provide exceptional customer service, ensuring a positive and enjoyable experience for the clients throughout the booking process.
  • Assist clients in selecting the most suitable photography packages and customize them according to their preferences.
  • Address any concerns or issues raised by clients promptly and professionally, seeking solutions to ensure client satisfaction.
  • Maintain accurate and up-to-date records of all bookings, client details, and session specifications.
  • Prepare contracts, invoices, and any other necessary documentation related to the booking process.
  • Ensure compliance with company policies and procedures, including obtaining necessary permissions and releases.
  • Identify opportunities for upselling additional services, such as prints, albums, or extended sessions.
  • Provide clients with information on additional products and offerings, promoting their value and benefits.
  • Collaborate with the sales team to support their efforts in generating leads and converting them into bookings.

Requirements:

  • High school diploma or equivalent. Additional education or certification in photography, event planning, or a related field is a plus.
  • Proven experience as a Booking Coordinator, Customer Service Representative, or similar role in the photography industry.
  • Excellent communication and interpersonal skills, with the ability to build rapport and maintain professional relationships with clients.
  • Strong organizational and multitasking abilities, with a keen eye for detail.
  • Knowledge and passion for photography, understanding different photography styles and requirements.
  • Proficiency in using booking software, scheduling tools, or CRM systems. Familiarity with photography editing software is a plus.
  • Ability to work independently and as part of a team, demonstrating flexibility and adaptability.
  • Customer-focused mindset, committed to delivering outstanding service and exceeding client expectations.
  • Professional and friendly demeanor, with the ability to remain calm and composed in high-pressure situations.

Benefits:

-Annual bonus

- Annual Health Insurance

- Annual Return Ticket to Home Country

- Company visa provided

Job Overview
Job Posted:
4 days ago
Job Expire In:
2w 6d
Job Type
Full Time
Job Role
Executive
Education
Bachelor Degree
Experience
2 Years