Job Description
NMC Healthcare is the most trusted and the largest private healthcare company in the UAE for over 40 years. With a dedicated team of doctors and paramedical and support personnel, NMC owns and manage numerous healthcare facilities in the UAE and Oman and treat millions of patients every year. The company has specialized verticals that include Multi-Specialty Care, Maternity and Fertility, Long-Term and Home Care, Medical Centres, Day Surgery Centres, Operations and Management.
We at NMC facilitate a challenging and motivating work environment that enables ample scope for career growth and development. We create a conducive work culture that attracts, retain and help talented and committed individuals grow. We encourage lifelong learning and deliver the best care to our customers and strive towards creating a world-class platform for nurturing the professionals of tomorrow.
Job Summary:
Clinic Assistant is a healthcare professional who assists physician/Registered Nurse/Midwife with non-Nursing duties of patients with various healthcare needs.
Clinic Assistant assist perform routine tasks under supervision of a Physician/ Registered Nurse/Midwife.
Responsibilities:
- To assist Physician in clinic including accessing, adding, and modifying the patient medical records under the physician’s supervision.
- Request the necessary investigation for the patient.
- To assist the provision of high-quality care to patients and their families under the direction and supervision of the Physician/ Registered Nurse/ Midwifes.
- Demonstrate a range of skills to meet the needs of patients whilst promoting dignity, privacy, and respect.
- To provide a range of healthcare and non-nursing duties, ensuring efficient and effective service to the ward/department at all times.
- To assist with administration and non-nursing duties.
- To perform basic care under the direction of Physician/ Registered Nurse/ Midwife.
- To assist all patients who are able, towards independence and activity under the direction of the physician/Registered Nurse/Midwife.
- To provide patient comfort by utilizing resources and materials; transporting patients; answering patients call and requests; reporting observation of the patient to the team leader.
- To assist patient transfer to other departments.
- To accompany patients who are ready for discharge.
- To transport equipment and patient records between departments.
- To support the registered nurse staff and ward clerk in the clerical, administrative and receptionist duties in the ward.
- To assist in maintenance of stocks and non-medical supplies.
- To develop and utilize good communication skills and receive and pass on telephone message.
- To correctly use aids and equipment supplied for patients. Report needs and obvious defects of this equipment to the Registered Nurse/ Midwife in charge.
- To cover the duties of the ward clerk in absence.
- To advice the Registered Nurse/ Midwife in charge of malfunctioning equipment.
- To liaise with the Registered Nurse/ Midwifes in charge in the assessment of equipment and medical consumable items requirements.
- To ensure appropriate utilization of resources effectively and efficiently.
- To provide positive patient experience through the delivery of high-quality customer service.
- To identify unsafe care practices and contribute to corrective actions.
- Observe and maintain confidentiality of information data relating to patients, staff, service and the the organization.
- To appropriately escalate identified concerns according to level of urgency.
- To demonstrate an understanding of positive health and promote positive health.
- To ensure continuity of care, the clinic assistant must update the physician/midwife in charge of any task, procedures and advice given to the patient and his/ her family.
- To work within the current policies issued by hospital, reporting any sickness and accidents to the physician/Registered nurse/midwife and Nurse Manager.
- To liaise with nursing colleagues and other professional standards, hospital policies and procedures, local requirements and JCI standards.
- To participate in any other duties that you may be asked to undertake by physician/ Senior nursing staff within the scope of practice.
- To ensure that patients/ clients belongings and valuable are kept safely, adhering to local procedures.
Qualifications:
- Nursing Qualification with license preferred or High School Diploma.
- Two Years or more years of experience in hospital environment/ Nursing experience.
- BLS certificate preferred.
- Computer literate
- Good Communication and interpersonal skills
