Job Description
Full job description
As a Customer Care Executive at Trustbend Logistics, you will collaborate closely with the sales team to support various sales activities, foster customer relationships, and contribute to achieving sales targets. This role offers practical experience in sales techniques, customer engagement, and the logistics industry.
Key Responsibilities:
- Sales Support:
- Assist the sales team in identifying and qualifying potential leads through research and outreach.
- Support the development and execution of sales strategies and campaigns.
- Participate in customer meetings, presentations, and product demonstrations.
- Customer Relationship Management:
- Maintain and update customer databases with accurate and current information.
- Provide exceptional customer service and respond to inquiries in a timely manner.
- Market Research:
- Conduct market research to identify trends and opportunities in the IT industry.
- Administrative Tasks:
- Assist with administrative tasks related to sales activities and reporting.
Qualifications:
- Previous experience in sales and/or customer service.
- Comfortable making and taking a high number of calls daily.
- Strong interest in IT sales and technology solutions.
- Excellent communication and interpersonal skills.
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
- Ability to work independently and as part of a team.
- Strong organizational skills and attention to detail.
- Positive attitude, eagerness to learn, and willingness to take on new challenges.
- Familiarity with CRM software and sales tools.
- Basic understanding of IT products and services.
What We Offer:
- Hands-on experience in a fast-paced, professional sales environment.
- Mentorship and guidance from experienced sales professionals.
- Opportunity to develop valuable skills and enhance your resume.
Join Us:
At Trustbend Logistics, we provide a dynamic and supportive work environment where you can develop your skills and advance your career. If you are passionate about customer service and sales, and eager to take on new challenges, we invite you to apply for this exciting opportunity in Dubai.
