· Generate sales leads
· Scheduling customer appointments for sales team
· Explaining products and product prices
· Answering customer information about products
· Following up on customers for potential sales
· Maintaining records of customer contacts
· Responding promptly to customer inquiries.
· Communicating with customers through various channels.
· Acknowledging and resolving customer complaints.
· Knowing our products inside and out so that you can answer questions.
· Processing orders, forms, applications, and requests.
· Keeping records of customer interactions, transactions, comments, and complaints.
· Communicating and coordinating with colleagues as necessary.
