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Job Details
Customer Support Executive
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Job Expire In
2w 2d
Job Description
Responsibilities:
Maintaining a positive, empathetic, and professional attitude toward customers at all times.
Responding promptly to customer inquiries.
Communicating with customers through various channels.
Acknowledging and resolving customer complaints.
Knowing our products inside and out so that you can answer questions.
Processing orders, forms, applications, and requests.
Keeping records of customer interactions, transactions, comments, and complaints.
Communicating and coordinating with colleagues as necessary.
Providing feedback on the efficiency of the customer service process.
Managing a team of junior customer service representatives.
Ensure customer satisfaction and provide professional customer support.
Requirements:
High school diploma, general education degree, or equivalent.
Ability to stay calm when customers are stressed or upset.
Comfortable using computers.
Experience working with customer support.
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Job Overview
Job Posted:
1 week ago
Job Expire In:
2w 2d
Job Type
Full Time
Job Role
Executive
Education
Bachelor Degree
Experience
2 Years
CONTROL GENERAL TRADING LLC
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