Customer Support Executive

Greetings from OONZOO!

OONZOO is hiring Customer Support Executive.

Job Role: Customer Support Executive

Experience Range: Minimum 6 Months Experience in Customer Support or Tele sales.

Job Responsibilities:

• Listening to our Customer’s concerns and handling complaints or queries.
• Contribute ideas to resolve customer problems to improve productivity.
• Maintain and update customer documentation as needed.
• Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
• Actively listen to the concerns with a Solution Oriented approach.

Qualifications

• Management and Customer Service experience.
• Strong communication, and organization skills
• Good understanding of the Market.
• Enthusiastic, dynamic, self-motivated and excellent teamwork.