Front Office Executive

Greet and welcome guests as soon as they arrive at the office

RESPONSIBILITIES:

• Greet and welcome guests as soon as they arrive at the office
• Direct visitors to the appropriate person and meeting rooms
• Answer, screen, and forward incoming phone calls
• Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms, and brochures)
• Provide basic and accurate information in-person and via phone/email.
• Receive, sort, and distribute daily mail/deliveries.
• Maintain office security by following safety procedures and controlling access via the reception desk (monitor logbook, issue visitor badges).
• Order front office supplies and keep inventory of stock.
• Keep updated records of office expenses and costs.
• Perform other clerical receptionist duties such as filing, photocopying and transcribing

EDUCATION & EXPERIENCE:

• Graduate Degree in relevant discipline
• Minimum 2 years experience in Customer Service function

SKILLS

• Excellent communication & interpersonal skills
• Patience, persistence, and persuasiveness
• Customer focus & Good Presentation skills