Job Description

Full job description

1. Guest Service Officer (Female)

Details:

  • Minimum 3-5 years of experience in Dubai
  • Salary: 3000 AED - 3500 AED
  • Gender : Female

Responsibilities:

  • Provide exceptional service to guests by anticipating their needs and addressing any concerns.
  • Handle guest check-ins and check-outs efficiently.
  • Assist guests with inquiries regarding hotel services, reservations, and local attractions.
  • Ensure guest satisfaction by resolving complaints promptly and professionally.
  • Coordinate with other departments to fulfill guest requests and ensure smooth operations.
  • Maintain up-to-date information on room rates, current promotions, offers, and packages.
  • Collect guest feedback during their stay and upon departure.

2. Receptionist

Requirements:

  • Minimum 3-5 years of experience in Dubai

Responsibilities:

  • Strong knowledge of front office operations, including room divisions, check-in/check-out, reservations, online bookings, and hotel reviews.
  • Check on VIP reservations and complete their pre-registration formalities.
  • Allocate rooms to all arriving guests.
  • Maintain up-to-date information on room rates, current promotions, offers, and packages.
  • Maintain all guest folios as instructed and note necessary guest likes and dislikes in the appropriate fields on their profile.
  • Coordinate with housekeeping for the clearing of rooms.
  • Collect guest feedback during guest departure, noting their likes and dislikes.

Job Type: Full-time

Pay: AED3,000.00 - AED3,500.00 per month

Job Overview
Job Posted:
2 weeks ago
Job Expire In:
1w 3d
Job Type
Full Time
Job Role
Executive
Education
Bachelor Degree
Experience
3+ Years