Job Description

The primary responsibility of a guest service agent is to provide expertise services in a courteous manner. You are responsible for taking reservations, greeting and registering guests, providing outstanding guest service during their stay, and settling the guest-s account upon completion of their stay. You will handle all guest enquires, requests and comments promptly and efficiently, ensuring their stay in the hotel is to their satisfaction.

Qualifications

  • A strong focus on customer service
  • Prior experience in resort or hotel as a front office operations is preferred
  • Excellent communication skills; fluency in English is required
  • Be able to work shifts, weekends and public holidays
  • Must have experience in Ms Office & Opera
Job Overview
Job Posted:
5 days ago
Job Expire In:
1w 3d
Job Type
Full Time
Job Role
Executive
Education
Bachelor Degree
Experience
2 Years