Job Description

We are currently seeking a highly skilled and experienced Automotive Service Advisor (Female) who listens to our customer’s description of car trouble, asks follow-up questions to better assess the problem, inspects the vehicle, determines the source of the issue and provides suggestions for the best ways to fix the vehicle.

Essential Duties and Responsibilities: -

  • Greet and Welcome the SMILE when enter our premises
  • Asks customers to explain specific vehicle issues.
  • Takes detailed notes about symptoms based on customer testimony on Job Order
  • Inspect vehicle exterior and interior for scratched and damage before entering workshop.
  • Enters customer information in Job Order and into system database.
  • Inspects vehicle to further analyse the problem.
  • Advises customer on necessary repairs and maintenance.
  • Works with customer to formulate the best service plan for their budget and needs.
  • Assists mechanics in completing repairs.
  • Provides cost estimates to customers.
  • Answers questions posed by customers.
  • Maintains electronic and/or paper records of completed service work.
  • Explains the work completed by mechanics and makes suggestion for future maintenance.
  • Provide billing statements and explains billing details..
  • Inspects work completed by mechanics
  • Before deliver check the vehicle whether it clean and tidy
  • Maintain good relation with the customers.
Job Overview
Job Posted:
3 days ago
Job Expire In:
2w 6d
Job Type
Full Time
Job Role
Executive
Education
Bachelor Degree
Experience
1 Year