Telecaller

We are seeking a skilled and motivated Telecaller (preferably female) to join our real estate company. As a Telecaller, you will be responsible for making outbound calls to existing and potential clients, introducing our real estate services, and generating leads for our sales team.

Location

• Sports City (Dubai)

Telecaller Duties

• Identify, qualify, and refer potential clients to appropriate sales representatives for sales opportunities or to appropriate departments for information about products or services
• Input customer information into computer and verbally relay information to sales representatives regarding customer sales opportunities
• Record customer contacts, sales information, and other information about products and services
• Communicate with sales representatives regarding customer calls

Telecaller Responsibilities

• Take inbound, outbound, and blended calls, answer questions, and document activities in the CRM
• Make outbound calls to prospects and clients
• Assist with sales activities, documenting leads, and managing databases
• Gather and document sales data, such as meetings and appointments, in CRM, including details of visitors and customers
• Prepare and execute proposals and presentations using PowerPoint and Microsoft Word
• Analyze, report, and communicate sales trends, customer patterns, and competitor activity
• Perform other duties as assigned

Requirements And Skills

• 6 months + experience in call center environment
• Strong business telephone and customer service skills
• Fluency in English + any foreign language