Urgent requirement for Training Specialist position.
Ideal candidates must have 5 - 6 years of experience in UAE.
· Design and develop comprehensive training programs and training plans that address specific business challenges and enhance employee skills.
· Ensure clear alignment between training materials and training content to the client's needs based on the agreed-upon training plan.
· Adhere to the L&D process standards in planning, coordinating, delivering and evaluating training and development activities.
· Create engaging and interactive training materials, including presentations, interactive activities, e-learning modules, user manuals, and other resources.
· Ensure content is relevant, up-to-date, and aligns with industry best practices.
· Align and support the L&D Manager and L&D Business Partners in ensuring that the team supports the Clients in achieving their training targets and business objectives.
· Implement evaluation methods and monitoring techniques through impact surveys and feedback questionnaires to assess the effectiveness of training programs.
· Collect and analyze feedback from participants to continuously improve and update training content.
· Recommend and implement new approaches to enhance the quality and relevance of training programs.
· Ensure brand alignment and adherence to the company's branding guidelines for training content creation.
· Build and maintain strong client relationships, understanding their unique business needs and challenges.
· Ensure client satisfaction - individual and corporate - regularly provide consultative advice, report, and track progress.
Qualifications
· Successful candidates should have 5+ years of relevant experience as a soft skill facilitator/trainer ideally in the Hospitality or other service industry
· Strong instructional design skills with the ability to create engaging and effective training material both face to face and in a virtual environment
· Excellent proficiency in English and Hindi
· Knowledge of e-learning platforms, tools and practices
· Familiarity with traditional and modern training methods (mentoring, coaching, on-the-job or in classroom training, e-learning, workshops, simulations etc.)
· Proven record in executing successful training programs
· Ability to build rapport with employees, management, partners and vendors
· Articulate and confident standing up and delivering to various audiences
· Ability to plan, multi-task and manage time effectively
· Active listener and strong communicator, both written and spoken
· Organized, a self-starter and an inspirational trainer
· Highly proficient in Microsoft Office Suite