Airport Staff

Full job description

Key Responsibilities:

• Assist passengers with check-in, boarding, and deplaning processes.
• Handle baggage, including loading, unloading, and sorting.
• Provide information and assistance to passengers and visitors.
• Ensure compliance with airport safety and security procedures.
• Assist with special needs services, such as wheelchair assistance.
• Coordinate with airline staff and other airport personnel to facilitate smooth operations.
• Handle lost and found inquiries and resolve passenger issues.
• Maintain cleanliness and organization in the terminal and work areas.

Qualifications:

• High school diploma or equivalent.
• Previous experience in a customer service or airport role is preferred.
• Strong communication and interpersonal skills.
• Ability to work under pressure and handle stressful situations.
• Physical ability to stand for long periods and handle heavy baggage.