Banking Support Representative Remote Job

About Zahrawi Group

Zahrawi Group is a leading company in the GCC Healthcare Industry with its presence in UAE, KSA, Qatar, Bahrain, & Oman markets. The company supplies and distributes high-quality products and services to Hospitals, Clinics, Laboratories, & Analytical Industries.

job Brief

The incumbent is accountable for all Bank Guarantees and cash/cheque deposits within the framework of company policies & procedures to ensure timely delivery of products.

Responsibilities:

• On daily basis collecting Cash / Cheque from office and depositing in banks & before cut of time.
• Coordinating with warehouse team for collection / deposits.
• Submitting & collecting bank guarantee to/ from customers:
• On regular basis visiting customers for submitting original bank guarantees as per given schedule & before cut of time.
• Follow up with customers for collecting closed / expired bank guarantees & return to bank for cancellation purpose.
• Build a good relationship with customers such as MOH, DHA, Dubai Municipality, Dubai Police, etc.
• Coordinate internally with tender team, Sales team & service team to ensure timely collection of bank guarantee.
• Scheduling customer’s visit in Abu Dhabi & Northen Emirates.

Reports:

• Maintain proper records & reports for outstanding bank guarantees in market.
• Updating ERP system records.
• Write correspondence letters, follow up emails guarantee.
• Update Line manager on the progress of non-collection of guarantees and ensure that supporting documents are available.
• Prepare necessary reports for management for guaranteed status.