· Gives a warm welcome to each guest arriving and entering the hotel, with a smile and by name.
· Bids a sincere farewell to each guest departing from the hotel and inviting them to return, with a smile and by name if known.
· Calls for taxis and open car doors for guest.
· Assists guest with unloading and loading of luggage.
· Assists and co-ordinate with the valet attendants to ensure a clean and free driveway.
· Always have a smiling, helpful and friendly attitude towards colleagues and guests alike and provide a courteous and professional service at all times.
· Opens the car door for all guests arriving at or leaving from the main entrance in a polite and courteous manner and greet them with a warm smile.
· Escorts guests upon arrival to the reception desk for check-in if possible.
· Coordinates and controls the traffic in front of the main entrance making sure that no unauthorized vehicles are parked.
· Assists Bell Attendants when necessary with their tasks.
· Maintains a high level of knowledge about Meydan Hotel facilities and services as well as Dubai and other Meydan properties to be equipped to answer guest enquiries and questions.
· Maintains a record of tasks in the applicable forms or Log books.
· Adheres of the hotel’s fire and emergency procedure.
· Complies with the hotel’s health, safety and hygiene policy and maintain high grooming standards,
· Reports for duty punctually wearing the correct uniform and name badge at all times.
Adheres all relevant SOPs and Meydan Policies & Procedures
