OPERATIONS: -
Assisting with the management of daily operational activities (Dealership).
- Assisting the dealership business by creating assignments, tracking progress, and resolving issues.
- Performing administrative tasks, such as making calls to customers/vendors, answering phones, etc.
- Oversee daily business operational activities.
- Preparing and maintaining operations documents and reports.
- Working with team leaders, managers and department heads to learn departmental needs and goals.
- Observing, reviewing and analysing processes to identify inefficiencies and areas of improvements.
- Designing and maintaining clear operational guides to ensure consistency of operations. - Leads the project management workflow for assigned projects. - Managing internal and external stakeholder relations.
COORDINATION:
- Collaborates with managers to set procedures, policies, and processes.
- Manages operational tasks under the direction of managers.
- Negotiate procurement with contractors and suppliers.
- Coordinate with vendors for arranging supplies and work.
- Coordinate with internal team members (logistics, documentation, sales) to ensure smooth work flow.
- Coordinate with our service team to ensure smooth work flow.
- Coordinate with business partners for meeting the required targets, objectives.
CUSTOMER MANAGEMENT:
- Making calls to customers to explain the business and vehicles details and inviting them for Test Drives.
- Receiving customers in the showroom and resolving their queries.
- Foster good working relationships with vendors and service providers.
