· Implement and enhance receivables collection mechanism across all projects
· Responsible for reaching out to customers for default payment collection.
· Ensure timely collection of outstanding receivables through robust follow up.
· Influence, negotiate and persuade customers to pay the payments on time.
· Sending payment reminders through email.
· Reconciling customer statement of account as per the paid amount.
· Allocation of payments received through bank transfers.
· Dispute resolution and restructuring of payments if needed.
· Sending defaulter notices to the customers for late payments.
· Ethics and compliance of set company policies and procedures are to be followed.
· Arrange meetings with customers to assist with their queries, issues, requests, for payments collection.
· Coordinate with cashier to handover payment receipts, transfers.
· Attend a daily meeting with team leader to discuss collection progress, issues.
· Provide a monthly report with collection results to the team leader.
· Any other work that may be assigned to you in line with your portfolio.
Relevant Experience: 4 to 6 years in Banking Collection/Real Estate.
Language Preference : Open. Arabic/French/Russian will be an added advantage.
Proficiency: Very good communications skills, Proficient in Microsoft Office (specifically MS Excel).
