Job Description
We are interested in hiring a dedicated and hardworking individual as a call center to join our Healthcare service .
As an ideal candidate, you should be an excellent communicator along with convincing abilities, amazing negotiation skills, and phenomenal telephone etiquette are essential for this position.
If you are ready to take up these duties and responsibilities of caller center, then apply right away. We will love to meet you.
Job description
- Assisting customers for online purchase of healthcare services telephonically.
- Ensuring high conversion ratios on leads provided to them through sales approach and proper follow ups.
- Customer Handling- answers all questions and concerns customer might have.
- Ensuring work accuracy and customer satisfaction
- Ensuring adherence to documented processes, procedures and controls
Requirements
- Great interpersonal skills.
- Exceptional oral and written communication skills.
- Strong organizational skills.
- Ability to work in a team or individually as and when required.
- Ability to manage and handle multiple tasks.
- Industry Experience will be preferred
- Outstanding problem-solving skills.
- Exceptional attention to detail.
- Hard-working individual.
- Good time management abilities.
- Strong decision-making skills.
- Ability to tolerate stress and pressure
