Job Description

Functional Accountabilities

  • Represent the outlet with a genuine smile and greetings at the reception
  • Well-groomed as per company standards throughout the shift
  • Display friendly and pleasant attitude towards guests and colleagues
  • To set up the host/hostess stand, review the reservation book and make recommendations as to the setup of the room
  • To open the restaurant for business at the prescribed time each shift
  • To inspect the cleanliness of each section of the dining room and make necessary improvements as well as check each table prior to opening to ensure its proper set
  • To pick up the daily menus and insert them properly in their covers
  • To inspect every menu and list to ensure their immaculate condition and appearance
  • To ensure each guest receives the highest quality of service
  • Ensuring maximum flexibility and support extended for any guest request
  • Ensure fondly bid farewell to every customer that departs the restaurant and invite them back
  • To handle guests without reservations or those waiting for others to join them
  • Ensure all guests are explained of the buffet set up and offer further assistance
  • Answer telephones according to standards and take reservations or provide information regarding the restaurant or any other hotel service
  • Ensure side stations, menus, magazines and the hostess desk is clean and tidy before closing the shift
  • Support and assist the service team for additional tasks

Experience and Technical Knowledge

Essential:

  • A total of 2-3 years Food and Beverage experience
  • 2 years minimum in a similar role in a 5 * international environment

Desirable:

  • Experience working in a multi-cultural environment
  • Organized and well planned
  • Able to work with speed and efficiency throughout maintaining positive attitude
  • Up-selling skills training, HACCP
  • Fluent in spoken and written English
  • Knowledge of Micros system
  • Intermediate level - Microsoft Office applications-MS Excel & Power Point
Job Overview
Job Posted:
5 days ago
Job Expire In:
1w 3d
Job Type
Full Time
Job Role
Executive
Education
Bachelor Degree
Experience
2 Years