HR Executive/ Customer Service (Fema...

Full job description

HR Job Description

• Implementing and managing HR policies and procedures
• Managing recruitment processes, including resume screening, scheduling interviews, and conducting background checks
• Maintaining employee records and updating HR databases
• Managing employee benefits and compensation packages
• Conducting performance evaluations and providing feedback to employees
• Addressing employee relations issues and resolving conflicts
• Ensuring compliance with labor laws and regulations
• Preparing and presenting HR-related reports to management

Customer Service Job Description

• Ensuring that consumers are satisfied with services by handling complaints and inquiries
• Following up with clients or customers by phone or email to check that they’re still satisfied with their Services
• Letting customers know about additional services that might benefit them
• Determining the quickest, most effective ways to answer a client’s or customer’s questions
• Escalating queries and concerns, when necessary
• Resolving common issues with services
• Working with a team other departments to find appropriate solutions to problems

Requirement

Minimum 2+ Year of Experience

Fluent in English

Bachelors Degree in relevant segment (Preferred)

Job Type: Full-time

Pay: AED3,000.00 - AED4,000.00 per month

Experience:

• HR or customer service: 2 years (Preferred)

Language:

• English & Hindi/Urdu (Preferred)