Opportunity to work with TAGIT RFID a leading technology solutions company based out of UAE that provides solutions to Jeweler, Retail, Asset and Hospitality industry among others for over 10 years.
Responsibilities and Duties
Responsibilities
· Responsible for managing the sales revenue and relationship with a set of client accounts
· Experience in B2B is added advantage
· Acquiring a thorough understanding of key customer needs and requirements
· Expanding the relationships with existing customers by continuously proposing solutions that meet their objectives
· Contribute in sustaining and growing business to achieve long-term success
· Ensure the correct products and services are delivered to customers in a timely manner
· Serve as the link of communication between key customers and internal teams
· Resolve any issues and problems faced by customers and deal with complaints to maintain trust
· Play an integral part in generating new sales that will turn into long-lasting relationships
· Conduct onsite training for customers
· Prepare regular reports of progress and forecasts to internal and external stakeholders using key account metrics
· Coordination and follow up with cross-functional teams within, for growth and relationship
management of existing business
Attributes that will help you succeed at TAGIT
· Service-oriented – ready to go the extra mile for their clients
· Strategic – understands the big picture
· Process driven – understands how following a process leads to easy work practice
· Proactive – doesn’t wait to take action, is in charge
· Responsible – takes responsibility for actions and outcomes; is accountable to the other
· Good communicator – writes and speaks for impact; confirms that the other side has the same understanding
· Is prepared – doesn’t get hit with surprises; does the preparation work that others skip
· Great listener – active listener, makes sure the other side is heard
· A closer – knows when to ask for the business; isn’t afraid to discuss value or money
· Forward looking – doesn’t just look in the rear-view mirror; always asks “what’s next?”
· Fact-based – based in reality; knows that “hope is not a strategy”
· Fearless – takes the knocks; willing to have the tough conversations
· Team Player – looks out for the team; collaborative
· Good Negotiator – looks for the win/win in every situation; grows the pie
· Authentic – comfortable with their true self
· Trustworthy – earns and deserves the trust of customers and colleagues
· Problem Solver – hustles to find a solution; willing to roll up sleeves to get the job done
Qualifications and Skills Requirements
· Between 2-5 years of previous experience in B2B account management or retail store manager or service team leads preferred
· Experience in sales and providing solutions based on customer needs
· Strong communication and interpersonal skills with aptitude in building relationships with professionals of all organizational levels
· Excellent organizational skills
· Ability in problem-solving and negotiation
· Strong business acumen in a must
· Focused and possess sales mindset
· Intelligent, enthusiastic and self-motivation driven
· Demonstrates high ethical value
