Job Description

Job description for Medical Receptionist Interns:

  • Handling patients, referral sources, and administrative department inquiries.
  • Book patient appointments in person or on the telephone and understand the necessary preparation needed for diagnostic scans and surgical procedures.
  • Coordinate and schedule appointments and follow-up appointments as designated by Physicians.
  • Handling leads updates and contact (Call, Email, Instagram & WhatsApp)
  • Answer all inquiries related to treatments, doctors, offers.
  • Developing the knowledge of customer needs and trends to improve customer satisfaction and loyalty.
  • Ability to convey a positive and professional image to customers and employees.
  • Obtain and manage all consultant/surgeon/doctor/anesthetist requests in a timely and efficient manner.
  • Effectively communicate with patients, physicians, and other staff - within the clinics & external facilities - providing accurate, timely, and responsive information.
  • Coordinate processes and complete all paperwork as required to meet physician and facility requirements.
  • Demonstrate courtesy, empathy, and helpfulness toward patients and their families.
  • Arrange for reports to be completed and sent to patients as required.
  • Update and Track the Booking Calendar.
  • Maintain the accounts book on cash received against each invoices.
  • Submit the sales report to Accounts for reconciliation.

Qualification/s:

  • Ability to convey a positive and professional image to Customers and Employees.
  • Maintain composure in high-pressure situations.
  • Handled Home care aapointments will be an advantage
  • Capable of following an issue through to its conclusion.
  • Fluent in English with a good command of MS Software and Arabic will be an added advantages.
  • Developing a solid understanding of the target audience through online and traditional marketresearch.
  • Business development with outreaching to clients
Job Overview
Job Posted:
3 days ago
Job Expire In:
3d 32m
Job Type
Full Time
Job Role
Executive
Education
Bachelor Degree
Experience
3+ Years