Operation Executive

Operation Executive (For Limousine Service)

• Supervise the scheduling and maintenance of the company's limousine fleet.
• Ensure that all vehicles are in optimal condition, safe, and compliant with regulatory requirements.
• Coordinate with the maintenance team to minimize downtime and vehicle-related issues.Recruit, train, and manage a team of professional drivers.
• Monitor driver performance, punctuality, and adherence to company policies and safety standards.
• Implement driver training programs and provide ongoing support to enhance service quality.
• Plan efficient routes and schedules for limousine services to optimize resource utilization.
• Work closely with the dispatch team to ensure timely service delivery to customers.
• Handle any last-minute changes or disruptions to the schedule effectively.
• Uphold the company's commitment to exceptional customer service.
• Address customer inquiries, complaints, and feedback promptly and professionally.

Implement strategies to enhance customer satisfaction and loyalty.

• Monitor and control operational expenses, including fuel, maintenance, and labor costs.
• Identify cost-saving opportunities and implement efficiency measures where possible.
• Ensure compliance with all relevant regulations and licensing requirements.
• Implement safety protocols and procedures to protect passengers, drivers, and company assets.
• Conduct regular safety audits and inspections.
• Generate reports on key performance indicators (KPIs) to track operational efficiency.
• Analyze data to identify trends and areas for improvement, making data-driven decisions.
• Manage relationships with vendors, suppliers, and service providers.
• Negotiate contracts and agreements to secure favorable terms and pricing.
• Foster a positive and collaborative work environment among team members.
• Set performance goals, provide feedback, and encourage professional development.