Brief: A reputed lighting manufacturing company with a modern outlook in UAE is looking to hire a highly motivated and organized individual to join our team as a Receptionist/HR CRM & Admin Assistant.
Education: A minimum of a college / university degree is required. Additional education or certification in HR or administration is a plus.
The candidate should have:
· Excellent verbal and written communication skills.
· Strong organizational and multitasking abilities.
· Previous experience in a reception, HR, or administrative role is advantageous.
· Proficient in Microsoft Office Suite (Word, Excel, PowerPoint).
· Ability to maintain confidentiality and handle sensitive information with discretion.
Responsibilities:
· Greet and assist visitors in a friendly and professional manner.
· Answer and direct incoming phone calls, providing information or routing calls as necessary.
· Manage the front desk, ensuring a welcoming environment for all guests.
· Handle incoming and outgoing mail, packages, and deliveries.
· Maintain the reception area, keeping it clean and organized.
· Support HR functions, including recruitment, by posting job openings, reviewing resumes, and coordinating interviews.
· Assist in the onboarding process for new employees, ensuring a smooth transition into the organization.
· Maintain employee records, ensuring accuracy and confidentiality.
· Assist in organizing and coordinating company events, training sessions, and employee engagement activities.
· Support employee relations activities and help maintain a positive work culture.
· Perform general administrative tasks, including filing, data entry, and record-keeping.
· Assist in scheduling and coordinating meetings, both internal and external.
· Manage office supplies and maintain inventory levels.
· Collaborate with various departments to ensure smooth communication and workflow.
· Handle basic financial tasks, such as processing invoices and expense reports.
· CRM responsibilities like overseeing the relationship with customers handled by the team.
· Resolving customer complaints quickly and efficiently.
· Keeping customers updated on the latest products in order to increase sales over telephone and / or by emails / social media etc.
