DUTIES & ESSENTIAL JOB FUNCTIONS:
1. Instant confirmation bookings.
2. Future bookings (the bookings that can be confirmed based on the hotel availability &
B2B chart towards the B2B hotels).
3. Ensure updating all bookings in the company’s on-line system and to follow-up on daily
basis:
4 . Ensure following up on all rejected bookings until bookings are finalized.
5. Ensure all bookings received before 20.00hrs or before as per your duty time which are
available on the B2B chart answered and executed on the same day.
6 . All bookings received to closer arrival date must be answered immediately and not to
keep it pending for the following day.
7. Ensure following up on all bookings which is sent to the hotel on same day and trace all
pending answers before end of duty time.
8. Update the department head on stop sales and any amendments if required.
9. Ensure prioritizing the contracted B2B hotels and block rooms when offering
alternatives.
10. Negotiate with hotels and waive off cancellation charges if any, in order to generate additional revenue for the company.
Qualifications:
