The spare part coordinator is responsible to plan, replenish, order and ensure availability of spare parts inventory in a timely planner for daily usage. The spare parts coordinator coordinates closely with B/S/H for timely ordering and delivery of the spare parts required for the appliances and ensures that the inventory is within the accepted parameter of aging as per the business volume.
SECTION II: KEY DUTIES & RESPONSIBILITIES
· Check and coordinate spare parts and consumables enquiries from internal and external customers.
· Process the order received from customer service representatives and works controllers.
· Place the inventory order with suppliers in a timely manner.
· Prepare the purchase request and sending it to accounts department for PO.
· Follow-up with the suppliers for timely receipt of materials
· Receive, inspect and transfer the ordered spare parts to various locations.
· Responsible for physical stock taking for all inventory in the store.
· Advise the customer service department about the parts availability.
· Handle walk-in customers and telephonic queries.
· Daily collection of service charges from Service Technicians update the same in CRM and submit receipts details to finance department on regular basis for accounting and reconciliation.
· Handle departmental petty cash, and submit to finance on regular interval for imprest replenishment.
SECTION III: KNOWLEDGE, SKILLS, COMPETENCIES
Educational Qualification:
High School Certificate/Bachelor degree is preferred.
Additional Qualification:
Certificate in Inventory Management
Years of Experience:
3 years of experience as store keeper
Job specific skills:
Good knowledge in stock inventory & warehouse procedures, including understanding of purchasing functions of inventory, Analytical, MS-Office
Key competencies:
Communication, Customer Service, Analytical, Customer Focus, Planning and Organizing, Teamwork and Collaboration, Time Management
