Travel Coordinator

BUSINESS UNIT: Safe Travel & Services

Providing comprehensive services for individuals and groups from and to the country. Safe Travel was first established in 1982 by qualified professionals with vast experience in the travel and tourism industry.
Holding places, people and customs through professional guides, modern transportation, quality hotels, fine restaurants and other key vendors. As an affiliate of United Al Saqer Group, we retain the utmost values of professionalism and reliability in meeting our clients requirements. The company benefit from more than 57 branches & locations of the group across the UAE to reach out to all potential customers.

Our travel agency is searching for a friendly and professional travel coordinator to join our team. As our travel agent, you should be passionate about seeing the world and helping others do the same. This role involves planning holidays, suggesting travel destinations, maintaining client files, and managing large-scale events. In this position, your ultimate goal will be to keep our clients satisfied and loyal for future services. The ideal candidate will be an excellent communicator with in-depth knowledge of domestic and international travel destinations. To succeed in this role, you should also possess outstanding negotiation and sales skills.

Your responsibilities:

• Plan details for travel including transportation, accommodation, and airlines.
• Work with clients to determine their traveling needs.
• Guide clients on the appropriate styles of transportation, travel dates, costs, and accommodations.
• Manage large-scale events including conferences and retreats.
• Book transportation and hotel reservations on behalf of clients.
• Collect payments and pay fees.
• Resolve travel issues, complaints, and refunds.
• Meet sales targets and profit goals.
• Maintain client information and financial records.
• Ensure you stay up-to-date with tourism trends by attending travel seminars.

To succeed in this role, you should have the following skills and experiences:

• Bachelor’s degree in tourism, hospitality or relevant field.
• A minimum of 5 years UAE experience in a similar role.
• In-depth knowledge of domestic and foreign travel destinations.
• Excellent sales and interpersonal skills.
• Ability to communicate and negotiate effectively.
• Outstanding knowledge of the latest tourism trends.
• Excellent computer skills (MS Office, Amadeus or Galileo)