Warehouse Operations Management:
Supervise the day-to-day operations of the warehouse, ensuring the efficient receipt, storage, and dispatch of IT products.
Implement effective storage solutions to optimize space and ensure easy access to products.
Oversee the accurate labeling and tracking of products, ensuring they are stored according to product type and demand.
Ensure all warehouse activities are compliant with safety and quality standards, minimizing the risk of damage to IT equipment.
Inventory Control:
Manage the inventory of IT products, ensuring accurate stock levels are maintained.
Conduct regular inventory checks, cycle counts, and audits to avoid discrepancies.
Implement inventory management systems and technology, such as barcode scanners or warehouse management software, to streamline tracking and reporting.
Coordinate with the procurement team to forecast demand and order products as needed to maintain optimal stock levels.
Order Fulfillment and Shipping:
Oversee the picking, packing, and shipping processes for customer orders, ensuring timely and accurate fulfillment.
Work with the sales and logistics teams to prioritize and coordinate deliveries, ensuring that IT products are delivered on time and in perfect condition.
Ensure all shipping documents, such as invoices, delivery notes, and customs paperwork (for international shipping), are correctly processed.
Staff Management:
Recruit, train, and supervise warehouse staff, ensuring they have the necessary skills and knowledge to handle IT products safely and efficiently.
Set performance goals for the team, provide regular feedback, and ensure high levels of productivity.
Schedule and manage shifts, ensuring there is adequate coverage during peak times.
Safety and Compliance:
Ensure the warehouse operates in compliance with health and safety regulations, particularly in the handling of valuable and sensitive IT equipment.
Implement safety protocols such as proper lifting techniques, equipment use, and emergency procedures.
Regularly review and update safety policies, conducting training for warehouse staff to minimize accidents and damage to products.
Technology and Equipment Management:
Oversee the use of warehouse equipment such as forklifts, pallet jacks, and conveyors, ensuring they are regularly maintained and in good working condition.
Ensure the warehouse is equipped with proper storage systems, such as shelves, racks, and climate control (if necessary for sensitive IT products like servers or networking devices).
Leverage warehouse management systems (WMS) and technology to improve operational efficiency and reporting.
Supply Chain and Vendor Coordination:
Collaborate with vendors, suppliers, and logistics providers to manage inbound shipments, ensuring timely receipt and accurate product quantities.
Monitor the performance of third-party logistics (3PL) providers, ensuring they meet agreed-upon service levels.
Negotiate contracts with logistics providers to optimize shipping costs and timelines.
Warehouse Layout and Optimization:
Design and continuously improve the layout of the warehouse to maximize storage space and ensure a smooth flow of products.
Implement lean warehouse practices to minimize waste and inefficiencies, such as optimizing picking routes or reducing handling time.
Reporting and Data Analysis:
Prepare and present regular reports on warehouse performance, including key metrics such as inventory turnover, order accuracy, and shipping times.
Analyze warehouse data to identify trends and areas for improvement, implementing corrective actions as needed.
Monitor and control warehouse costs, including labor, equipment maintenance, and overhead.
Handling Returns and Damages:
Manage the process for handling returned or damaged IT products, ensuring they are properly assessed, restocked, or sent for repair.
Work closely with the customer service team to ensure that returns and exchanges are processed efficiently and meet customer expectations.
Skills & Qualifications:
Technical Knowledge:
Understanding of IT products such as servers, laptops, networking devices, and their specific storage and handling requirements.
Inventory Management:
Experience with inventory management systems and warehouse management software (WMS), along with expertise in conducting regular stock checks and managing stock discrepancies.
Knowledge of supply chain processes, including coordinating with suppliers and logistics partners, ensuring timely shipments, and optimizing warehouse-to-customer delivery.
Problem Solving and Decision Making:
Ability to troubleshoot operational issues such as inventory discrepancies, shipping delays, and equipment malfunctions.
Safety and Compliance:
Familiarity with warehouse safety protocols and best practices for handling IT products, ensuring compliance with relevant health and safety standards.
Organizational Skills:
Strong organizational skills to manage multiple tasks, such as inventory control, order fulfillment, and staff scheduling, ensuring efficient operations.
Data Analysis and Reporting:
Competence in analyzing warehouse performance data, identifying inefficiencies, and reporting on key metrics.
Communication Skills:
Ability to communicate effectively with internal teams (sales, procurement, logistics) and external partners (suppliers, vendors, logistics providers).
Preferred Experience:
Previous experience in a warehouse management role, ideally in the IT trading or electronics industry.
Familiarity with handling and storing IT equipment such as servers, networking devices, and accessories.
Experience using warehouse management systems (WMS) and other relevant software for inventory control and reporting.
Education:
A degree in logistics, supply chain management, business administration, or a related field may be preferred.
Certifications in warehouse management, inventory management, or supply chain operations are an added advantage.
This role is critical for ensuring that the IT trading warehouse operates smoothly, maintaining a
Job Type: Full-time
Pay: AED2,500.00 - AED3,500.00 per month
Application Question(s):
