Workshop Manager

A well-established Automotive Company is looking for a Workshop Manager with the following qualifications

Job Qualifications

• Bachelor's Degree is required
• Certified Workshop Manager from any reputable automotive brand like Mercedes Benz, BMW, VW, Audi, Porsche, Chrysler, GM
• Minimum 10 years experience in Service Management, with Supervisory responsibilities.
• Fluency in English and Arabic language is essential
• Computer literate and possesses strong interpersonal skills

Requirement and Skills:

• Manage the day-to-day activities in the Workshop Assist the After Sales Manager in preparing the Department’s annual budget.
• Identify training requirements for personnel under his supervision and forward his recommendations to After Sales Manager.
• Confirm that the work of staff complies with Green Motors After Sales Policies & Procedures.
• Assist the After Sales Manager in preparing reports that provide management with information about service activities in the workshop.
• Track employees’ efficiency and productivity.
• Update himself and train staff under his supervision on the latest techniques introduced by the principal in servicing the vehicles.
• Direct activities of workers engaged in testing new equipment and recommend purchase or rejection of equipment
• Approve the attendance sheet and its adjustments before it is sent to Accounts & Finance Department.
• Ensure that time Controller maintains time control records/sheets and allocates time to each task accurately.
• Ensure that customers are provided with the best service in an effective and efficient manner.
• Coordinate with Procurement & Stores Department to provide the Workshop with required parts and equipment.
• Determine the need for new staff and coordinate with Administration & HR Department to recruit new staff.
• Coordinate with the Procurement & Stores Department to order tools for new cars.
• Handle field complaints and accidents Evaluate the performance of personnel under his supervision and prepare reports to After Sales Manager.
• Direct and supervise the personnel under his supervision in performing their tasks and solving problems they encounter while performing their jobs.
• Perform other duties as requested by the After Sales Manager.