Identifying and assessing a customer’s needs
Keeping detailed records of customer interactions
Following your company’s communication procedures and policies
Provide accurate, valid and complete information by using the right methods/tools
Duties will be sales of Etisalat Products like Postpaid, Prepaid, Handsets, Elife, Accessories and
other services
Complaints, requests and Enquiries handling
Requirements:
Education: Graduate
Location:- Anywhere in UAE
Age: less than 30
Language:- Preferable Arabic speaking
Fresher or Experienced working with customer support
Customer orientation and ability to adapt/respond to different types of characters
Excellent communication and presentation skills
Ability to multi-task, prioritize, and manage time effectively
Comfortable using computers.
Flexible for any shifts
