Front Office Executive

The Front Office Executive will be the first point of contact for visitors, clients, and employees. This role plays a crucial part in creating a positive and professional impression of the company. The ideal candidate should possess excellent communication and interpersonal skills, be well-organized, and able to handle various administrative tasks efficiently.

Responsibilities:

• Greet and Welcome Visitors:
  • Warmly welcome and assist visitors, clients, and employees as they enter the office.
  • Ensure a professional and hospitable atmosphere at the front desk.
• Answer and Direct Incoming Calls:
  • Manage a multi-line phone system, answer calls promptly, and direct them to the appropriate person or department.
  • Take accurate messages when necessary.
• Handle Correspondence:
  • Receive and distribute incoming mail, packages, and deliveries.
  • Coordinate outgoing mail and courier services.
• Maintain Reception Area:
  • Ensure the reception area is neat, organized, and presentable at all times.
  • Monitor and manage office supplies and replenish as needed.
• Schedule and Coordinate Meetings:
  • Assist in scheduling and organizing meetings, appointments, and conference room bookings.
  • Coordinate with various departments to ensure smooth scheduling.
• Assist with Administrative Tasks:
  • Support various administrative functions, including data entry, filing, and record-keeping.
  • Collaborate with other departments to provide administrative support as needed.
• Provide Information:
  • Offer information about the company, products, and services to visitors and callers.
  • Direct inquiries to the appropriate department or personnel.

Qualifications:

• High school diploma or equivalent; additional education or certification is a plus.
• Proven experience as a Front Office Executive or similar role.
• Proficient in MS Office (Word, Excel, Outlook).
• Excellent communication and interpersonal skills.
• Strong organizational and multitasking abilities.
• Professional appearance and demeanor.
• Customer-focused with a positive attitude.