We are looking for an Administrator to ensure seamless interaction of administrative tasks between all departments and to offer general support to all departments to ensure the smooth running of the company.
To ensure flawless operation of overall administrative, and organization of day-to-day
1. General Administrative Duties:
- Handle office correspondence, emails, and phone calls in a professional and efficient manner.
- Manage calendars, schedule meetings, and coordinate appointments for team members.
- Prepare and maintain documents, reports, and presentations as required.
- Assist in making travel arrangements and managing logistics for business trips.
2. CRM Support Responsibilities:
- Collaborate with the sales and marketing teams to effectively manage and maintain the CRM system.
- Input, update, and maintain customer information and interactions within the CRM database.
- Generate reports and analytics from the CRM system to provide valuable insights for business decision-making.
- Offer training and guidance to team members on using the CRM system effectively.
- Implement CRM best practices and workflows to streamline sales and customer relationship management.
Requirements:
- Proven experience as an Admin Coordinator or similar administrative role.
- Strong IT skills and hands-on experience in providing IT support.
- Familiarity with various software, hardware, and network troubleshooting.
- Proficiency in CRM software and understanding of CRM concepts.
- Excellent organizational and time management skills.
- Strong communication and interpersonal abilities.
- Problem-solving skills and attention to detail.
- Ability to multitask and prioritize tasks effectively.
- High level of discretion when dealing with sensitive information.
