Responsible for the overall daily operations of the exchange; managing connection with client projects, communicate the project requirements, and promptly respond and resolve operational problem issues so as to ensure business project to be process seamless and efficient .
Monitor daily liquidity conditions, market dynamics etc. If abnormalities are detected, promptly identify and coordinate with the technical department to lay out solutions. Must possess the ability to make thoughtful decisions in crisis situations. Focus on the latest operational methods, gather information on trends and competitive research data, and suggest fresh strategic recommendations to advance business tie-up for the company.
About daily operations data, have to monitor and analyze data systematically , enhance operational paths and strategic methods to increase efficacy, save budget , and optimize the overall quality of company operations.
Through the reports of business data analysis, offer the leadership about business trends, results and competitive situations, to support for making new strategic decision.
Handle customer problem issues, demand , and feedback, to ensure customers receive satisfactory strategy , and maintain good customer relationship.
Possess highly positive team cooperation, collaborate closely with different departments to get accurate information and manage resources to fulfill business needs.
Assist new employees, provide necessary guidance and experiential support to help them quickly adapt to the work environment.
Must have at least 2 years of relevant experience in the field of block-chain exchange operations
