Sales Supervisor

Job Expire In 1w 1d

Job Description

Plan and implement call center strategy
Determine targets for call center
Hire and onboard new call center employees
Answer staff questions, provide guidance and feedback to team members
Train new employees
Onboard new employees
Ensure a friendly and motivating work environment
Measure performance with KPIs such as call interruptions, calls waiting, etc.
Ensure adherence to the company's policies and procedures
Keep senior management informed about recurring issues or problems
Prepare monthly, quarterly and annual reports
Speak, read, and write (Arabic and English / As Fluent).
3 years experience as call center agent and 2 year experience as supervisor or team leader

Job Overview

Job Posted:

6 days ago

Job Expire In:

1w 1d

Job Type

Full Time

Job Role

Executive

Education

Bachelor Degree

Experience

3+ Years

Padra Medical Center