Job Description: Warehouse Operations coordinator
Warehouse Operations coordinator are vital to the efficient operation of a warehouse, responsible for handling various tasks related to inventory management, order processing, and maintaining a clean and organized workspace. Their contributions ensure that products are received, stored, and shipped accurately and in a timely manner.
1. Order Processing and Fulfilment:
▪ Receive and review customer orders, picking items from inventory according to order specifications.
▪ Accurately pack items for shipping, ensuring they are well-protected and labelled appropriately.
▪ Prepare shipping documents, such as packing lists and shipping labels.
2. Inventory Management:
▪ Assist in receiving incoming shipments, inspecting contents for damage, and verifying order accuracy.
▪ Organize and label received products, ensuring they are stored in designated locations.
▪ Perform regular inventory counts to maintain accurate stock levels and report discrepancies to supervisors.
3. Warehouse Maintenance:
▪ Keep the warehouse clean and organized by arranging products, materials, and equipment.
▪ Dispose of packing materials and debris in a safe and efficient manner.
▪ Maintain a safe working environment by adhering to safety protocols and reporting any potential hazards.
4. Material Handling:
▪ Load and unload trucks, and shelves safely and efficiently.
▪ Ensure proper handling of fragile or hazardous items.
5. Quality Control:
▪ Inspect products for defects or damage during the packing process, ensuring only high-quality items are shipped.
▪ Identify and report any quality issues to the Team captain for further investigation.
▪ Maintain accurate records of received and shipped products, including quantities, descriptions, and serial numbers.
▪ Update inventory systems and databases with the latest information.
7. Team Collaboration:
▪ Collaborate with other warehouse staff members, and cross-functional teams to ensure smooth operations.
▪ Assist in training new employees on warehouse procedures and safety protocols.
8. Customer Service:
▪ Maintain a positive and helpful attitude when interacting with colleagues, customers, and vendors.
▪ Provide support to customer service teams by assisting with order inquiries and resolution of issues.
Qualifications and Skills:
- High school diploma or equivalent.
- Minimum 1-2 years of experience if warehouse/ Logistics operations.
- Physical stamina and ability to perform tasks that involve lifting, bending, and standing for extended periods.
- Attention to detail and accuracy in tasks such as order picking and packing.
- Good in computer skills for data entry and using inventory management software.
- Familiarity with warehouse equipment, such as forklifts and pallet jacks, is a plus.
- Strong communication skills and the ability to work effectively in a team.
- Willingness to follow safety guidelines and adhere to warehouse policies.