Job Description
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"
Job Description
- Extend personal service and attention to all guests.
- Prepare and coordinate the distribution of guest amenities, welcome letters and fruit setups for VIPs and long-stay guests.
- Prepare and provide the daily reports, control reports (house account revenue and statistics)
- Monitor credit limits stringently, inform FOM when exceeding limitations
- Maintain and update guest history profiles through the Opera guest profile system.
- Prepare and provide the daily reports, control reports (house account revenue and statistics)
- Block rooms ensuring allocation, according to guest expectations, utilizing guest history and communicates with all related departments to create awareness of any special requirements.
- Give courtesy calls and complete the daily call log as per established guidelines.
- Close work with all team members reporting to you so that productivity remains high, and the department is efficient. •
- Checking of standards achieved and identification of areas which standards are not being met.
- Encouragement of safe work, promotion of personal well-being and of environmental awareness.
Qualifications
- Flexibility to respond to a range of different work situations.
- Must have the ability to multi task.
- Excellent communication and interpersonal skills.
- Ability to work under pressure.
Additional Information
Your team and working environment:
A wonderful brand new hotel just 5 minutes away from Dubai Airport & 250 meter from GGICO metro station.
