Job Description
City Vet Clinic Seeks Experienced Pet Travel Coordinator!
About City Vet Clinic:
City Vet Clinic is a leading provider of comprehensive veterinary care, serving pets and their families across 8 branches in the UAE. We pride ourselves on exceptional care, cutting-edge technology, and a personalized approach to animal well-being.
Position Purpose:
Serve as the single point of contact for all City Vet Clinic's UAE-based international and domestic animal transportation needs.
Ensure a stress-free relocation experience for pets and their families.
Responsibilities:
- Manage the entire pet transportation process, from initial inquiry to arrival at the destination.
- Assess pet needs and recommend suitable shipping methods and preparations for optimal comfort and safety.
- Coordinate schedules with airlines, customs, ground transport, and veterinary services to ensure smooth transitions.
- Proactively identify and address potential issues, finding creative solutions to keep pets and owners satisfied.
- Ensure all necessary paperwork and permits are obtained and processed accurately and efficiently.
- Uphold local regulations and best practices for animal welfare and safe transport.
Qualifications:
- Passion for animal welfare and commitment to their well-being.
- Has a previous experience in pet transportation or a related field.
- Excellent customer service skills with a calm, tactful, and friendly demeanor.
- Proactive problem-solving and decision-making abilities.
- UAE driving license preferred.
