Pet Travel Coordinator

City Vet Clinic Seeks Experienced Pet Travel Coordinator!

About City Vet Clinic:

City Vet Clinic is a leading provider of comprehensive veterinary care, serving pets and their families across 8 branches in the UAE. We pride ourselves on exceptional care, cutting-edge technology, and a personalized approach to animal well-being.

Position Purpose:

Serve as the single point of contact for all City Vet Clinic's UAE-based international and domestic animal transportation needs.

Ensure a stress-free relocation experience for pets and their families.

Responsibilities:

• Manage the entire pet transportation process, from initial inquiry to arrival at the destination.
• Assess pet needs and recommend suitable shipping methods and preparations for optimal comfort and safety.
• Coordinate schedules with airlines, customs, ground transport, and veterinary services to ensure smooth transitions.
• Proactively identify and address potential issues, finding creative solutions to keep pets and owners satisfied.
• Ensure all necessary paperwork and permits are obtained and processed accurately and efficiently.
• Uphold local regulations and best practices for animal welfare and safe transport.

Qualifications:

• Passion for animal welfare and commitment to their well-being.
• Has a previous experience in pet transportation or a related field.
• Excellent customer service skills with a calm, tactful, and friendly demeanor.
• Proactive problem-solving and decision-making abilities.
• UAE driving license preferred.