Procurement Support - Sourcing and S...

Minimum of 3+ years experience in a Procurement or Vendor-facing function in IT, Telcom, Technology or Banking industries working on the following activities:

• Creating transactions in the ERP System.
• Working on data in Excel.
• Training end-users.
• Analyzing algorithms.
• Modifying source-code.
• Writing system instructions.
• Debugging.
• Design web pages.
• Coordinating with Suppliers to follow up on documents and information.
• Coordinating with various departments for issues raised by Suppliers.
• Creating web-based Surveys.
• Data entry, processing and validation activities.
• Resolving supplier issues over the phone or MS Teams meetings.

Job Purpose:

The role is accountable and responsible for supporting the Business Intelligence Team in performing tasks required to enable smooth operations of the various systems and tools utilized in the Source to Pay process. This role includes manual data collection from internal business units, and suppliers and processing of information that will support the Sourcing Department in ensuring data accuracy and precision in the preparation of departmental metrics and reports. The role is also designed to provide support in resolving supplier issues and training suppliers in the use of iSupplier and iSourcing modules in ERP. The role is accountable for ensuring the timely processing and accuracy of all data required to fulfill the strategic functions of the Sourcing Department.

Job Responsibilities:

• Conduct data collection of PRs, POs, Receiving Transactions and Service Fulfillment from ERP, SharePoint and other internal platforms used by EITC that provides information on supplier delivery / service fulfillment.
• Generate raw data raw data from ERP and other data platforms for the various periodic and adhoc reports unde the Procurement dashboards, KPIs and other metrics.
• Perform data cleansing on adhoc and standard Procurement reports to ensure data integrity is maintained.
• Provide first level technical support to iSupplier users and internal ERP users on ERP issues.
• Raise trouble tickets to IT operations for the necessary resolution of system issues raised by the Procurement Department, Suppliers and Business Units on ERP, other platforms and tools.
• Provide guidance to the suppliers in using the ERP supplier portal for supplier registration, navigation of iSourcing and iSupplier functionalities.
• Provide guidance to internal business units in using the Procure to Pay module in ERP (Raising PRs, Generating GSRNs and reviewing transaction status)
• Monitor the Procurement RPA tool to ensure that efficiency is achieved as per the desired output.
• Create Procurement-related templates and forms in Microsoft office using standard and macro functionalities.
• Design Dataloader templates to be used in ERP orders.
• Design Procurement SharePoint pages as a database and workflow management tool
• Develop and build good working relationships with internal business units and suppliers.